Turn Around Time is 12 business weeks.
Turn around times are subject to change.
How to Measure Your Dog
**UPDATE: PLEASE MEASURE YOUR DOG CORRECTLY, ACCORDING TO THE INSTRUCTIONS, AS WE WILL NOT BE REMAKING COLLARS DUE TO MISMEASUREMENT.**
How to Measure Your Dog's Neck and Head for a properly fitted collar and Chain Martingale Collar.
When you intend to order a collar from us, it is very important to measure your dog's neck correctly. This way your truly custom collar will fit properly. : ) You will find the following tips useful.
1. Use a cloth tape measure and wrap it perpendicular around the middle of your dog's neck. NOT directly behind your dog's ears, and NOT at the very base of the neck near the shoulders. Right in the middle.
***We cannot take returns on chain martingales due to incorrect measurement.***
2. If you do not have a cloth tape measure, use a piece of string and hold your finger to where the ends meet around the dog's neck. Then place it along side a regular tape measure.
3. Wrap the cloth tape measure (or string) exactly around your dog's neck. Do not cut off his circulation, but fit it exactly.
4. Do not allow for "slack" when measuring your dog's neck. We are going to make the collar big enough as long as you provide us a proper measurement. :)
5. Please do not measure your dog's old collar. Measuring your dog's old collar is not going to give us an accurate measurement. There IS a way to measure an old buckle collar properly, and perhaps we'll post up a photo of how to do that in the near future, but for now, please do not measure your dog's old collar. We want your new custom collar to fit your dog. :)
6. Please keep in mind that whatever neck size you give us, we make our smallest size hole one inch smaller. This allows for a couple of things. One, if your dog were to lose weight. Two, if you were accidentally give too much slack in the cloth measure while measuring your dog's neck. The only time this is different is if the neck size given is 20" or larger, then we go back two size holes, give five size holes, and two size holes larger than given neck size. Your dog's neck size would then be the middle hole. So, if the neck size given is 20", we would make the size holes at: 18, 19, 20, 21, and 22".
The following photos will demonstrate how to properly measure your dog's neck and where to measure at, courtesy of Miss Ophie.
Notice how the cloth tape measure is in the center of her neck? Not directly behind the ears, and not at the base of the neck, but directly in the center. That is where you want to measure your dog's neck.
Ophie's neck measures in at 15". Her collar sits directly in the center of her neck.
We hope this is useful in measuring your dog's neck. If you have any further questions, please contact us at: firstname.lastname@example.org
How To Measure Your Dog's Head for a Chain Martingale Collar.
Take a cloth tape measure or a string (lie the string out along a tape measure) and wrap it up and under the widest part of your dog's head. Dogs' heads will vary in size and structure, but this is typically the top of the crown by the ears.
This measurement is as important as the dog's neck measurement because you need to be able to get the collar on and off of your dog.
Ophie demonstrating where you need to measure the head of your dog for a chain martingale:
If you have ANY questions, please contact us at email@example.com